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Member overview

With online benefits management tools, you’re in charge (but we’re always around to help).

Your medication therapy is an essential part of your overall health and wellness, and IPM’s easy-to-use online tools can help you find the information you need to make informed decisions about your prescription care. If you need additional information, please contact our Member Services Help Desk, and we will be happy to assist you.

IPM encourages members to be strong advocates for their own health and the health of their family members. Learning more about your prescription options will help you partner with your prescriber to find the best treatments at the right price.

Locate a Pharmacy

Our network consists of over 67,000 stores nationwide, so you won't have to go far to pick up your prescription.

Read More Prior Authorization Appeal Form

To appeal a prior authorization denial, use this form.

Read More FDA Recall Announcements

Learn more about recent FDA drug recalls.

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Member ID Card Request

Lost your ID card? It happens. Fill this out and receive a new card in 7-10 days.

Read More Prescription Reimbursement Form

Complete and return this form to be reimbursed for prescriptions.

Read More Prescription Discount Solutions

If you’ve been prescribed a medication that is not covered under your benefit plan, there may be a discount solution available to you.

Read More Report Drug Shortage To FDA

Are you unable to fill your prescription because it is unavailable? Click here to submit a drug shortage notification to the FDA.

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