Imagine a PBM with exceptional care and service (really, it exists).

It’s not cost vs. care here. Whether we’re answering member calls, processing claims, or analyzing data, you can count on us to find innovative ways to make cost and care friends again.

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Integrated Prescription Management

We're a dedicated team of specialists that will make you a PBM genius.

Our client experience team makes everyone feel better, whether you’re a member, employer, broker, or TPA. They prescribe creativity and collaboration (and lots of it) to provide exceptional service, powerful analytics, and engaging clinical programs.

Our clinical specialists sound like experts because they are.

Our licensed clinical pharmacists know terms like formulary management, step therapy, quantity limits, prior authorizations, and standard exclusion programs. They also give you personalized advice. So you can just use terms like “Good” and “Problem solved.” Oh, by the way, 1/3 of our entire staff has a clinical background.

Your own complete team of experts. The opposite of “winging it.”

We couldn’t give you a good PBM experience without an exceptional pharmacy benefits expert to work through the complexities. As you suspected, your expert here is as innovative and solution-oriented as the rest of the team, finding a customized, flexible benefit plan that fits you.

Science-based.
Also, savings-based.

Our business experts do two things exceedingly well: maximize outcomes and minimize costs. The “How” is more complex. We walk clients through the challenges and subtleties of pharmacy benefit design. Then we’re equally sophisticated about cost-containment solutions.

We think computers are great. We just don’t let them replace human beings.

Our licensed pharmacy technicians are US-based with live customer support available 24/7. This means callers have quick and easy access to real people without having to navigate a super long phone tree.

Why you’ll say to yourself, “Good choice.”

Customer Retention

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Live Customer Support

Licensed Pharmacy Technicians

Solutions for every piece of your particular PBM puzzle.

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Flexible Benefit Design

We provide clients with custom benefit design recommendations based on a number of factors.

Innovative Reporting

We give you full access to your data and a team of experts to help you study patterns and make decisions without compromising care.

Clinical Programs

From the moment a member gets a prescription filled, IPM’s utilization management program is in action behind the scenes.

Behavioral Health

We are one of the only PBMs that understands the unique needs of behavioral health.

IPM is incredibly flexible and provides a level of service that you don’t see with other PBMs. They integrate well with TPAs and proactively look for ways to contain costs.

Michael Rea

IPM delivers on what they promise and continue to strive to remain a leader in the PBM industry.

Gina Cuttone

For three years we were with IPM receiving excellent service, until a larger PBM convinced me they could do the job better and save us more money. After six months we realized how much we lost in service and claims by leaving IPM. We came back to IPM and we are very happy we did. IPM’s service, experience and attention to detail is second to none.

I really appreciate how easy it is to get prior authorizations reviewed with IPM. It’s a simple process that’s great for us and our patients.

Jodie V.

Why do I love IPM? There are so many reasons! They offer great customer service and are just a phone call or email away whenever I need them. They have made the pharmacy portion of our indigent work super easy!

Tracie Simmons

Your team, services, and programs at IPM represent the best PBM in the business, by far… and I have been in the TPA world a very long time!

Brent G. Jones, C.S.F.S.

IPM has served our eight behavior health centers flawlessly over the past six years with an in-house pharmacy along with a prescription mail order system. I know we are not their “only” customer, but they treat us like we are ... we are 110% satisfied!

Renee Beasley

IPM is incredibly flexible and provides a level of service that you don’t see with other PBMs. They integrate well with TPAs and proactively look for ways to contain costs.

Michael Rea

IPM delivers on what they promise and continue to strive to remain a leader in the PBM industry.

Gina Cuttone

For three years we were with IPM receiving excellent service, until a larger PBM convinced me they could do the job better and save us more money. After six months we realized how much we lost in service and claims by leaving IPM. We came back to IPM and we are very happy we did. IPM’s service, experience and attention to detail is second to none.

I really appreciate how easy it is to get prior authorizations reviewed with IPM. It’s a simple process that’s great for us and our patients.

Jodie V.

Why do I love IPM? There are so many reasons! They offer great customer service and are just a phone call or email away whenever I need them. They have made the pharmacy portion of our indigent work super easy!

Tracie Simmons

Your team, services, and programs at IPM represent the best PBM in the business, by far… and I have been in the TPA world a very long time!

Brent G. Jones, C.S.F.S.

IPM has served our eight behavior health centers flawlessly over the past six years with an in-house pharmacy along with a prescription mail order system. I know we are not their “only” customer, but they treat us like we are ... we are 110% satisfied!

Renee Beasley

Alternative drug recommendation results in saving over $79,500 for a patient’s treatment.

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A therapeutic interchange saves $71,000 for a single patient treatment.

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A behavioral health program dramatically reduces drug costs despite increasing utilization.

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Imagine a PBM with exceptional care and service (really, it exists).

We're a dedicated team of specialists that will make you a PBM genius.

Clinical Expertise

Our clinical specialists sound like experts because they are.

Benefits management